It is time to connect your BrightSide account with an Airbnb account.
- Click on the “Add Airbnb Account” button.
- Log into your Airbnb account.
- Once inside your your Airbnb account, navigate to Account > Privacy & Sharing > Services.
- Choose BrightSide as your integration partner.
- Select “Sync Everything” and connect.
HINT: Your BrightSide account can connect to more than one Airbnb account. If you are managing properties for more than one Airbnb account, you may connect them and manage them all from within your single BrightSide dashboard. Just repeat the steps above for each Airbnb account you need to connect.
EXTREMELY IMPORTANT!: DO NOT connect individual properties to Airbnb, VRBO, or any other OTA, until you have completely built out your property in BrightSide. This includes photos, rates, amenities, descriptions, basically everything! This is especially important when you already have the property on the OTA. When you connect, BrightSide will overwrite ALL unit data on the OTA. If you have not set rates, they will show up as $0.00 on the OTAs. If you haven’t added photos to BrightSide, the photos on the OTAs will be deleted.
If there is any doubt about what you are doing, contact customer support at firstname.lastname@example.org or call 865-233-3778.
After you connect your Airbnb account, you need to activate individual units in order for them to show up on Airbnb. When you get ready to activate units, go to Properties > Units > Airbnb (tab).