When you need to completely change the owner of a unit, follow these steps:

• Open the unit in your BrightSide account. Properties > Units > (select the unit).
• Click on the “Owner” tab.
• In the right hand column, in the “Owner” block, click the “Change Owner” button.
• Enter the information for the new owner.
• Enter the start date and make any other necessary changes on this page.
• Save it.

NOTE: These steps are for completely changing to a new owner. To edit a current owner, go to Properties > Owners > (select owner).

Tutorial: Change the Unit’s Owner

Yes, BrightSide provides property owners a portal where they can login and view their account, make reservations for owner stays, see statements, and more.

To locate the owner’s portal for your account, go to Setup > Settings > Units > Owner Portal (tab). A link to your owner’s portal is just below the heading.

If you need to edit the current unit owner’s name, after you have saved it, you must go to Properties > Owners, then select the owner you need to edit. You may also edit the name, address, phone, email, and more from this screen. When you edit the owner’s details, it will change the information for all the units owned by this owner.

Tutorial: Edit the Current Unit Owner’s Information

IMPORTANT: DO NOT click on the “Change Owner” button in the unit’s “Owner” tab in an attempt to edit the owner’s name. This is not an edit function, but will lead you to change the owner entirely and will create a completely new owner. Doing this will end the current owner’s contract date, and cause earnings reports for the owner to end, etc. A new owner will be created, even if it is the same name, address, etc. This is irreversible by the user.