In BrightSide, “features” and “amenities” are the exact same thing. So please keep this in mind as you read.
You may think that “two bedrooms” is an amenity. For the purposes of a booking engine, it is not, it is a bedroom, and all rental properties have them (although there are exceptions). We want to save you a lot of time by not creating amenities that will not show up anywhere. There is a place to indicate the number of bedrooms in a unit, but it is not in the features list.
What is an amenity?
An amenity offers guests added comfort, convenience, fun, or value. For example, in-house amenities could include air conditioning, a theater room, hot tub, dishwasher, or arcade games. Basic amenities are towels, soap, shampoo, and linens. People really expect the basics, and you need to list them.
Even amenities outside the unit, when accessible to your guests, such as a swimming pool, dog walk, or BBQ area, are smart to list.
HINT: One of the keys to understanding amenities, is to look at what Airbnb, VRBO, and Booking.com consider them to be. Log into your BrightSide account and go to Setup > Settings > Integration Partners. You will see the dropdown for Airbnb’s, VRBO’s, and Booking.com’s amenities under Feature Mapping below the corresponding tabs.
When you begin making your master list of features, you may want to peruse their list to see how they would match up. See the screenshot below.
HINT: In the screenshot, the only feature to the left of the dropdown is “Pet Friendly”. This is the only default feature in BrightSide, and no other amenities have been created yet in the tutorial. After the master list of amenities is created, they will all show up next to Airbnb’s dropdown so they can be mapped.