Units that need to be cleaned show up on the daily Unit Cleaning List. Housekeepers and front-desk staff can both view units that need to be cleaned. This is also the place where housekeepers mark the unit clean when they have finished cleaning.

Units stay on the cleaning list until it is marked Clean or Skip. BrightSide does not allow you to check in a guest if the unit remains in Dirty status. So if you are using the BrightSide cleaning features, it must be marked clean before the next guest can check in.

Unit Cleaning List

NOTE: Housekeepers assigned a username will see only their own assignments in the Unit Cleaning List when they login to BrightSide. Housekeeping managers can see everyone’s assignments.

Navigate to: Cleaning > Unit Cleaning List

1. Unit: This is the name of the unit that needs to be cleaned.
2. Status: Clean or Dirty
3. Last Reservation: The reservation that is checking out.
4. Next Reservation: The reservation that is checking in. By the guest’s name you see how many days before the next check-in. BTB is back to back (same day).
5. Date Cleaned: If this is different than the expected clean date, modify it here.
6. Cleaner: When someone other than the assigned cleaner completes the cleaning, change it here. This ensures the correct person is paid for the cleaning.
7. Action: The cleaner or desk staff should mark it Clean or Skip. Skip cleaning should be marked only if it did not need cleaning after a maintenance block or something of that nature. If you mark one Clean or Skip by mistake, you may click Undo to return it to dirty status.