What is the best way to contact support, a phone call or an email?

1. The VERY BEST way to contact customer support is via email. Why?

• Emails to customer support automatically create a new Support Request in our system where it is reviewed and assigned to someone.
• Email provides written documentation and automatically becomes part of the Support Request.
• We can quickly respond and provide updates when the request is completed within the Support Request.
• Our support email address is support@bookonthebrightside.com.

2. Use our contact support form. This form works just like email, but you do not have a copy.

3. Call customer support and speak to a live person (unless we are busy speaking with someone already). We are happy to take your call at (865) 233-3778.