Yes, you can create email templates to send predetermined emails to guests on a timed basis or when an event takes place. For example, write an email that goes out every time a reservation is taken. The email can contain a personal message, using the guest’s name, reservation number, instructions for checking-in, or a number of other things. Dynamic text allows you to insert the access code, Wi-Fi password, fees, arrival and departure dates, and so much more.

Many BrightSide users send emails to guests on a schedule to communicate a variety of things. If you need advice on how best to use the automated email system, let us know. We are happy to help.