Why BrightSide is better than the rest:

You are looking for property management software to help with your short term vacation rentals. You need it to integrate with Airbnb, Vrbo, Booking.com, Google Vacation Rentals, and your website.

There are dozens of companies offering products with the features and integrations you need. So what makes BrightSide a better choice in most cases? Take a look at our product, our processes, our philosophy, and our people. Then begin your journey with us and experience the difference for yourself.

Existing Clients First

We prioritize taking care of current clients over onboarding new ones. Of course, we want to grow our business. But if we can’t take care of your needs, we will lose you; and we rarely do. We would rather keep our current clients happy than have to go after new ones all the time. How do we do that? Please keep reading.

Live Support

BrightSide support is second to none. A real person based in Tennessee answers the phone. If we can’t answer, it’s because we are helping someone else. Leave us a message and we will return your call as soon as possible. Send us an email and we will get back with you in minutes or hours, not days or weeks.

Our People

BrightSide is a privately held, family business. We are not a large corporation looking to maximize shareholder profits more than helping our clients. Sure, we need to make a profit, but we know you don’t owe us. Our team earns more when BrightSide earns more; with a heavy emphasis on “earn.”

Affordability

Our monthly subscription fee is based on one thing: the number of active properties you manage. We do not nickel and dime you for add-on features. When you sign up for a BrightSide account, we include ALL of our features for one monthly fee. That includes OTA integrations, texts, email, and well, everything.

Fast Onboarding

The BrightSide onboarding team can get you up and running in about one month. This includes installing your BrightSide account, data conversion, setup, training, and integrating your website and OTAs. We don’t believe in dragging out the onboarding process unnecessarily. Most onboardings take about one month.

Training

We want you to know what you are doing when you start using BrightSide. Our philosophy is that it is better to invest time training you on the front end, rather than spending even more hours helping you sort out mistakes later. The average amount of time we invest in live, online training is six to ten hours. More if needed.

Website

Our web development team can integrate our plugins into your current website or design and build a brand new one. Either way, you own the site, not us. We can manage it, update it, and fix any issues. When we manage your website changes can be made quickly. We also work with third party web developers; your choice.

Easy & Intuitive

Many users say BrightSide is easy to use and intuitive, like riding a bike. What’s the point in creating a wide variety of features if people can’t easily use them? Our developers work hard to make BrightSide both feature rich and easy to use. Most of our features were developed after a user asked us, “Hey, can you make it do…?”

We Listen

BrightSide is better because of our clients, 100%. Feedback is critical to making a better product, so we listen. BrightSide is not the product it was when we started, because our users demanded more, and they still do. We are listening and developing and listening. Does your PMS do that? If not, call us. We’ll answer.

Request a Free Demo

Do you want to take BrightSide for a test drive? We are happy to set up a guided demo and then let you play around until your heart is content, even after our meeting is over. The guided demo is a time to see if BrightSide might be a good fit for you. No pressure. Just check it out, ask questions, and evaluate our product and our people. If it’s not a good fit, just tell us, and that’s that.

By submitting this form you agree to be contacted by email, or phone (if your number is provided), for the purposes of setting up a BrightSide demo and following up with you.