BrightSide Software logo

BrightSide Short Term Rental Software
Do more. Work less.™

Our cloud-based hospitality software is both powerful and easy to use. But more importantly, our support team is here for you, ready to help make your user experience the best it can possibly be.

  1. BrightSide is powerful and easy to use from anywhere you have Internet access.
  2. BrightSide’s API integrates directly with Airbnb, Vrbo, Booking.com, Google Vacation Rentals and others.
  3. BrightSide support responds to email requests in minutes or hours, not days or weeks. No AI, real people.
  4. BrightSide support answers the phone. If we can’t answer, leave a message and we will call you back. Really.
  5. BrightSide is affordable. We do not add charges for features; it’s all included in the subscription.
BrightSide Software logo

BrightSide Short Term Rental Software
Do more. Work less.™

Our cloud-based hospitality software is both powerful and easy to use. But more importantly, our support team is here for you, ready to help make your user experience the best it can possibly be.

  1. BrightSide is powerful and easy to use from anywhere you have Internet access.
  2. BrightSide’s API integrates directly with Airbnb, Vrbo, Booking.com, Google Vacation Rentals and others.
  3. BrightSide support responds to email requests in minutes or hours, not days or weeks. No AI, real people.
  4. BrightSide support answers the phone. If we can’t answer, leave a message and we will call you back. Really.
  5. BrightSide is affordable. We do not add charges for features; it’s all included in the subscription.

How long does it take a new listing to go live on Vrbo?

2024-05-17T14:28:38-04:00

Vrbo reviews all new listings for accuracy then approves them for publication. According to Vrbo, this manual process takes an average of 48 hours. In our experience, anything less than 48 hours is an exception with the actual time frame closer to 72 hours.

Read the Connect a Unit to Vrbo Knowledge Base Article

How long does it take a new listing to go live on Vrbo?2024-05-17T14:28:38-04:00

Is there a shortcut to my listing on Vrbo?

2023-08-30T11:21:52-04:00

Yes, click on the Vrbo tab in your unit and scroll to the bottom of the page. The status of your property (Active) will be in large letters. Below that you will see the Listing ID, a series of numbers and letters. Click on the number and a new window will open and take you to your Vrbo listing.

Is there a shortcut to my listing on Vrbo?2023-08-30T11:21:52-04:00

I updated my listing in BrightSide, but Vrbo did not update. Why?

2023-09-13T09:23:48-04:00

Vrbo does not update in real time. They do not immediately update your property listings when you make changes in BrightSide. Vrbo only requests information from our servers once every 24 hours, usually late at night. After receiving the new data, they begin updating properties, which may take an additional 12 hours. This delay is due to the way Vrbo implements their updates, it is not due to BrightSide doing anything incorrectly.

I updated my listing in BrightSide, but Vrbo did not update. Why?2023-09-13T09:23:48-04:00

Why are the Airbnb, Vrbo, and Booking.com tabs missing from my unit’s dashboard?

2023-08-30T11:48:15-04:00

The Airbnb, Vrbo, and Booking.com tabs do not appear on your unit’s dashboard until you connect your BrightSide account to Airbnb, Vrbo, and Booking.com.

Why are the Airbnb, Vrbo, and Booking.com tabs missing from my unit’s dashboard?2023-08-30T11:48:15-04:00
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